CRM Executive
4 hours ago
**Job Title**: CRM Executive cum Data Analyst
**Location**: Sinhgad Road, Pune - 411030
**Key Responsibilities**:
- Manage, maintain, and regularly update the customer CRM database with accuracy.
- Analyze customer data, generate reports, and design dashboards to provide actionable insights.
- Support sales and marketing teams by tracking performance, identifying trends, and suggesting campaign strategies.
- Handle customer queries professionally, ensuring high levels of engagement and satisfaction.
- Collaborate with cross-functional teams to optimize customer experience and improve retention.
- Monitor CRM processes, identify gaps, and recommend system or process improvements.
**Requirements**:
- Graduate in **Engineering (Computer/IT), Business, Analytics, or related field**.
- Hands-on experience with CRM tools and proficiency in MS Excel. (Knowledge of **Power BI/Tableau** will be an added advantage.)
- Strong analytical, problem-solving, and reporting skills.
- Excellent communication skills with a customer-focused mindset.
- Ability to work independently as well as in a team environment.
Pay: ₹15,000.00 - ₹32,807.43 per month
**Experience**:
- CRM software: 1 year (preferred)
**Location**:
- Dattawadi, Pune, Maharashtra (preferred)
Work Location: In person
**Speak with the employer**
+91 8421222615
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