Retention Expert

10 hours ago

Sakinaka Mumbai Maharashtra, India Artium Academy Full time

**Who are we looking for?**

**Key Responsibilities**:

- Configure and manage WebEngage platform settings, including segmentation, campaigns, journeys, and communication channels.
- Develop and execute customer retention and user engagement strategies using WebEngage.
- Create targeted campaigns and customer journeys to enhance engagement and reduce churn.
- Analyse customer data to identify trends, insights, and opportunities for improving retention.
- Generate regular reports on retention metrics and campaign performance.
- Perform A/B testing to optimize campaign effectiveness.
- Work closely with the marketing, product, and tech teams to align retention efforts with overall business objectives.
- Provide training and support to team members on using WebEngage effectively.
- Collect and analyse customer feedback to continuously improve retention strategies.
- Stay updated on industry trends and best practices in customer retention and engagement.

**Requirements**:

- Bachelor’s degree in Marketing, Business Administration, Data Science, or a related field.
- Proficiency in WebEngage and its various modules.
- Excellent analytical skills and ability to interpret data to drive actionable insights.
- Strong project management and organizational skills.
- Ability to work collaboratively in a team environment.
- Excellent communication skills, both written and verbal.
- Familiarity with other marketing tools and CRM systems is a plus.

**Job Types**: Full-time, Permanent

Pay: Up to ₹1,500,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person

  • Retention Marketing Associate

    7 hours ago

    Mumbai, Maharashtra, India ReBid Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Role: Retention Marketing AssociateLocation: Mumbai, IndiaAbout ReBid:Founded by entrepreneur Rajiv Dingra, ReBid is the world's 1st Unified Marketing & Ad Operations platform, leveragingPeople + Product + AIto maximize advertising outcomes. We help brands simplify, scale, and supercharge their marketing through cutting-edge solutions and an expert team.As...

  • Associate - Client Retention

    1 week ago

    Navi Mumbai, Maharashtra, India Envision Next Full time

    **About Us**: At Envision Next, we are revolutionizing the real estate industry by offering innovative solutions to developers that streamline their entire real estate life cycle. Originating from RERA consulting, we have grown into a dynamic organization that collaborates with top experts in advisory, legal, financial services, and technology. Our mission...

  • ▷ Urgent! Makeo

    3 weeks ago

    Mumbai, Maharashtra, India MakeO Healthcare Technologies Pvt. Ltd Full time

    Role Overview You ll own the customer journey post-acquisition - designing and executing CRM strategies that drive engagement repeat purchases and long-term loyalty From onboarding flows to reactivation campaigns you ll build systems that make every customer feel seen valued and understood Key Responsibilities - Develop and execute multi-channel CRM...

  • Destination Expert

    4 days ago

    Mumbai, Maharashtra, India Aertrip Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job OverviewWe are seeking a motivated Destination Expert in Sales for a mid-level, full-time position based in Mumbai. You will utilize your knowledge in destinations and exceptional sales skills to generate leads, convert clients, and manage relationships. This role requires excellence in B2B sales and advanced customer relationship management to meet the...

  • Sector Expert

    2 weeks ago

    Mumbai, Maharashtra, India Assystem Full time

    Rail Permanent / Project Management Mumbai India 24/01/25 On site - ABOUT ASSYSTEM **Assystem Stup**is a full-service design, engineering and project delivery consultancy created following Assystem’s acquisition of Stup Consultants Pvt Ltd in July 2021. Assystem Stup combines Assystem’s internationally recognised expertise in low-carbon...

  • Sector Expert

    2 weeks ago

    Mumbai, Maharashtra, India Afterpay Full time

    **Company Description**: **Assystem Stup**is a full-service design, engineering and project delivery consultancy created following Assystem’s acquisition of Stup Consultants Pvt Ltd in July 2021. Assystem Stup combines Assystem’s internationally recognised expertise in low-carbon technologies and complex project management with Stup’s extensive...

  • Sector Expert

    2 weeks ago

    Mumbai, Maharashtra, India ASSYSTEM Full time

    **Company Description** Assystem Stup**is a full-service design, engineering and project delivery consultancy created following Assystem’s acquisition of Stup Consultants Pvt Ltd in July 2021. Assystem Stup combines Assystem’s internationally recognised expertise in low-carbon technologies and complex project management with Stup’s extensive...

  • Retention Manager

    3 weeks ago

    Mumbai, India Mirchi Full time

    Role Overview: Our Expert in Winning Back ListenersWe are seeking a data-driven and creative marketer to take on one of our most critical challenges: preventing user churn and reactivating lapsed listeners. While our core retention team focuses on engaging active users, your mission is laser-focused on the pivotal moment a user decides to leave—and the...

  • Retention Manager

    2 weeks ago

    Mumbai, India Mirchi Full time

    Role Overview: Our Expert in Winning Back ListenersWe are seeking a data-driven and creative marketer to take on one of our most critical challenges: preventing user churn and reactivating lapsed listeners. While our core retention team focuses on engaging active users, your mission is laser-focused on the pivotal moment a user decides to leave—and the...

  • Retention Manager

    2 weeks ago

    Mumbai, India Mirchi Full time

    Role Overview: Our Expert in Winning Back Listeners We are seeking a data-driven and creative marketer to take on one of our most critical challenges: preventing user churn and reactivating lapsed listeners. While our core retention team focuses on engaging active users, your mission is laser-focused on the pivotal moment a user decides to leave—and the...