Guest Relation Executive

20 hours ago


New Town Kolkata West Bengal, India Pride Plaza Hotel, Kolkata Full time

Welcome guests during check-in and giving a found farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.

**Salary**: Up to ₹20,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Application Question(s):

- Reliably commute or planning to relocate before starting work?

**Experience**:

- Working: 2 years (required)

**Speak with the employer**

+91-XXXXXXXXXX



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