Guest Relation Executive

2 days ago


Rajarhat Kolkata West Bengal, India Vedic Village Spa Resorts Full time ₹ 20,000 - ₹ 2,40,000 per year

Responsible for ongoing communication of pertinence using the logbook provided to other shifts.

  • Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
  • To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
  • To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP's and return guests, and that you are aware of any special requests so that they may be acted accordingly.
  • To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
  • To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
  • To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
  • To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
  • To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.

Job Types: Full-time, Permanent

Pay: ₹11, ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person



  • Rajarhat, Kolkata, West Bengal, India Vedic Village Spa Resorts Full time

    Responsible for ongoing communication of pertinence using the logbook provided to other shifts. - Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments. - To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner. - To ensure on a...


  • Rajarhat, Kolkata, West Bengal, India Vedic Village Spa Resorts Full time

    Responsible for ongoing communication of pertinence using the logbook provided to other shifts. - Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments. - To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner. - To ensure on a...


  • Kolkata, West Bengal, India Aditya Group Of Institutions Full time

    **Job Summary**: We are seeking a courteous and professional Guest Relations Executive to ensure a positive guest experience by managing queries, requests, and complaints efficiently. - **Key Responsibilities**:_ - Welcome and assist guests during check-in/check-out. - Address guest queries, feedback, and complaints promptly. - Coordinate with departments to...


  • Kolkata, West Bengal, India Career Craft Consultants Full time

    Hi Everyone , Location - Science City, Kolkata Salary - upto 30,000 / - Experience - Freshers and Experience Qualification - Graduation Profile - Guest Relation Executive Shift - Rotational Job Type - Full Time Job Description of Guest Relations Executive - Interacting with Guests - escorting them to their rooms - Taking care of the Lobby Area -...

  • Guest Relations

    7 days ago


    Kolkata, West Bengal, India Paradigm Consultancies Full time

    WE ARE HIRING Designation: - Guest Relations. Location: - Nashik Maharashtra Salary: - 25,000 To 30,000 Per Month + Food And Accommodation Education: - Diploma or degree in hotel management Experience: - Total Experience : 4 Years of hotel industry - Minimum Experience : 1 -2 Years Proven experience in guest relations, concierge services, or a...


  • Kolkata, West Bengal, India MK Patwari Services Pvt Ltd Full time

    **Job Title**: Guest Relations Executive (GRE) **Location**: Kolkata **Salary**: Up to ₹20,000 per month **Responsibilities**: - Greet and assist guests upon arrival, ensuring a warm and welcoming experience. - Address guest inquiries, concerns, and complaints professionally. - Coordinate with internal teams to ensure seamless guest experiences. -...


  • New Alipore, Kolkata, West Bengal, India Sinclairs Hotels Ltd. Full time

    Sinclairs hotels Ltd is looking for a Guest Relations Executive for its Dooars, Chalsa unit. The responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and...


  • Kolkata, West Bengal, India Marriott International, Inc Full time

    **Job Number** 24172282 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to ensure...


  • Baguiati, Kolkata, West Bengal, India Jagannath Facility Services Full time

    Job brief We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...


  • Dum Dum, Kolkata, West Bengal, India Shanghai Flavours of China Town Full time ₹ 11,000 - ₹ 1,30,000 per year

    Female hostess / Guest Relationship Executive is responsible for providing exceptional guest experiences by greeting, assisting, and addressing guest queries efficiently. They ensure the highest level of customer satisfaction and act as the main point of contact for guests, maintaining a warm and welcoming atmosphere.Key Responsibilities:Guest...