Guest Relations Manager

The Guest Relation Executive is responsible for creating a welcoming atmosphere, ensuring guest satisfaction, and handling all guest-related queries and concerns with professionalism. They act as the face of the organization, maintaining high service standards and building strong relationships with guests.Job Type: Full-timePay: ₹20, ₹35,000.00 per...

**Job Title**: Guest Relations Executive (GRE) **Location**: Kolkata **Salary**: Up to ₹20,000 per month **Responsibilities**: - Greet and assist guests upon arrival, ensuring a warm and welcoming experience. - Address guest inquiries, concerns, and complaints professionally. - Coordinate with internal teams to ensure seamless guest experiences. -...

**Job Number** 24020417 **Job Category** Rooms & Guest Services Operations **Location** The Westin Kolkata Rajarhat, Plot No. CBD/2, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

Responsible for ongoing communication of pertinence using the logbook provided to other shifts. - Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments. - To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner. - To ensure on a...

Responsible for ongoing communication of pertinence using the logbook provided to other shifts. - Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments. - To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner. - To ensure on a...

Responsible for ongoing communication of pertinence using the logbook provided to other shifts.Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.To ensure on a daily...

Review arrival lists and welcome guests. - Help prepare welcome folders with collateral (e.g. arranging refreshments, area descriptions). - Assisting the sales team and preparing reports as required. - Provide information about amenities, area and venues and promote services. - Anticipate guest needs and build rapport with customers. - Ensure compliance with...

**Profile Introduction** **Key Responsibilities** - Greet guests upon arrival and provide a warm, welcoming experience. - Address guest inquiries, concerns, and requests promptly, ensuring satisfaction. - Anticipate and fulfill guest needs to provide a personalized experience. - Facilitate smooth check-in and check-out procedures, ensuring all guest details...

**Job Number** 24175781 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

Supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities Contact appropriate individual or department e g Bellperson Front Desk Housekeeping Engineering Security Loss Prevention as necessary to resolve guest call request or problem Follow up with...