Guest Relations Executive

2 days ago


Kolkata West Bengal, India MK Patwari Services Pvt Ltd Full time

**Job Title**: Guest Relations Executive (GRE)

**Location**: Kolkata

**Salary**: Up to ₹20,000 per month

**Responsibilities**:

- Greet and assist guests upon arrival, ensuring a warm and welcoming experience.
- Address guest inquiries, concerns, and complaints professionally.
- Coordinate with internal teams to ensure seamless guest experiences.
- Manage reservations, bookings, and customer follow-ups.
- Maintain records of guest interactions and feedback for service improvement.
- Promote company services and upsell where applicable.
- Ensure reception and guest areas are well-maintained and presentable.

**Requirements**:

- Minimum 1-2 years of experience in a customer service or hospitality role.
- Excellent communication skills in English, Hindi, and Bengali.
- Presentable and well-groomed appearance.
- Strong interpersonal and problem-solving skills.
- Ability to work in a fast-paced environment and handle pressure.
- Basic knowledge of computer operations and reservation systems is preferred.

**Work Timings**:

- Shift-based (as per company requirements).
- Weekends and holiday availability may be required.

Send your CV on WhatsApp
- 8910915701

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8910915701


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