
Guest Relations Executive
12 hours ago
**Job Title**: Guest Relations Executive (GRE)
**Location**: Kolkata
**Salary**: Up to ₹20,000 per month
**Responsibilities**:
- Greet and assist guests upon arrival, ensuring a warm and welcoming experience.
- Address guest inquiries, concerns, and complaints professionally.
- Coordinate with internal teams to ensure seamless guest experiences.
- Manage reservations, bookings, and customer follow-ups.
- Maintain records of guest interactions and feedback for service improvement.
- Promote company services and upsell where applicable.
- Ensure reception and guest areas are well-maintained and presentable.
**Requirements**:
- Minimum 1-2 years of experience in a customer service or hospitality role.
- Excellent communication skills in English, Hindi, and Bengali.
- Presentable and well-groomed appearance.
- Strong interpersonal and problem-solving skills.
- Ability to work in a fast-paced environment and handle pressure.
- Basic knowledge of computer operations and reservation systems is preferred.
**Work Timings**:
- Shift-based (as per company requirements).
- Weekends and holiday availability may be required.
Send your CV on WhatsApp
- 8910915701
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 8910915701
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