
Guest Relations Executive
16 hours ago
**Job Summary**:
We are seeking a courteous and professional Guest Relations Executive to ensure a positive guest experience by managing queries, requests, and complaints efficiently.
- **Key Responsibilities**:_
- Welcome and assist guests during check-in/check-out.
- Address guest queries, feedback, and complaints promptly.
- Coordinate with departments to fulfill guest needs.
- Maintain guest records and ensure personalized service.
- Arrange reservations, transport, and concierge services.
- **Requirements**:_
- Graduate/Diploma in Hospitality or related field.
- 1-3 years’ experience in guest relations/front office (freshers with good communication may apply).
- Excellent communication in English & Hindi (regional language preferred).
- Good interpersonal skills and customer-first approach.
- Flexible to work in shifts and weekends.
- **Benefits**:_
- Competitive salary + incentives as per industry standards.
- Meals on duty, uniform, and career growth opportunities.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹14,000.00 per month
Work Location: In person
**Speak with the employer**
+91 9123893217
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