Customer Relationship Executive

1 week ago


Gopalpura Jaipur Rajasthan, India NLET Initiatives LLP Full time

**Key Responsibilities**
- Monitor team performance on lead handling, task completion, and client communication.
- Collect and analyze client feedback to identify improvement areas and enhance satisfaction.
- Support continuous improvement of CRM processes and internal operations.
- Coordinate across sales, marketing, and technical teams for smooth operations.
- Prepare performance reports and share insights with senior management.
- Analyze performance data to develop actionable strategies for enhancing client relationships**.**
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1-3 years of experience in customer relations, operations, or a similar role.
- Knowledge of **SEO, SMM**, and business software (**CRM, HRM, ERP**) is preferred.
- Strong organizational, communication, and analytical skills.

**Key Skills**

Team Monitoring & Coordination.
Client Communication Oversight.
Feedback & Data Analysis.
Internal CRM Usage.
Reporting & Documentation.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- How do you build and maintain long-term relationships with clients?
- What would you do if you noticed the team was not following up on leads properly?

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9982714888



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