Executive - Customer Experience

1 week ago


Gurugram Haryana, India InterGlobe Aviation (IndiGo) Full time

**Job Posting Start Date**:26 Feb 2025

**Location**: Gurgaon, HR, IN

**Company**:InterGlobe Aviation Ltd
- Job Description
- Key Responsibilities:
Conduct extensive outbound calls to ensure issue resolution and customer satisfaction.
Collaborate with departments like Airport Operations, Call Centre, and Finance to resolve customer concerns efficiently.
Maintain and update records of customer interactions, issues, and resolutions.
Behavioural Competencies:

- Resilience in managing challenging situations.
A customer-centric mindset with a focus on satisfaction and relationship-building.
Strong negotiation and persuasion skills.
Agility and adaptability in a fast-paced environment.
Proactive eagerness to learn and improve.
Effective time management and prioritization skills.
Ability to work collaboratively as part of a team.
Technical Skills:

- Proficient in English and Hindi (both verbal and written).
Strong typing skills with attention to detail.
Eligibility Criteria:

- Educational Qualification: Graduate in any discipline.
Flexibility: Must be comfortable with rotational shifts and rotational offs (includes night shift)



  • Gurugram, Haryana, India The Knot Worldwide Full time

    **ABOUT THE ROLE AND TEAM** The Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote locations, to help our customers have the best experience using our products across all of our Brand...

  • Customer Experience

    1 week ago


    Gurugram, Haryana, India Hirearchy Full time

    **Roles and Responsibilities** **Responsibilities**: 2) Analyzing customer feedback on product ranges and new releases, as well as preparing reports. 3) Resolve customer complaints and provide appropriate solutions within the defined timelines. 4)Call abandoned cart users to understand the reason for their drop off and convert them to make a...


  • Gurugram, Haryana, India Gandalf IT Services LLP Full time

    Identify customer needs and help customers use specific features related to the product Responding promptly to customer inquiries Tele Support Job - On site **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Schedule: - Day shift - Rotational shift **Experience**: - total work: 1 year (preferred) Work Location: In person


  • Gurugram, Haryana, India VETIC Full time

    **About Vetic**: Vetic is a seed-funded startup founded by Gaurav Ajmera, an IIT Delhi Alumnus Ex-COO, OYO & Ex -CBO, Pristyn Care. Vetic focuses on integrating technology to provide the best-in-class medical experience while bridging the gap in pet healthcare by providing accessible and modern infrastructure for pets, ensuring convenience for pet parents....


  • Gurugram, Haryana, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:28 Jan 2025 **Location**: Gurgaon, HR, IN **Company**:InterGlobe Aviation Ltd - Job Description - Key Responsibilities: Conduct extensive outbound calls to ensure issue resolution and customer satisfaction. Collaborate with departments like Airport Operations, Call Centre, and Finance to resolve customer concerns...


  • Gurugram, Haryana, India TechPoppy Private Limited Full time

    . Role: Customer Service Executive Process: Travel / Social Media Openings: - (Voice Process) Freshers - (Non-Voice) - min 6+ Months Experience - **Excellent English communication skills required (written and verbal).**_ Interview: Walk-in Drive / F2F **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: -...


  • Gurugram, Haryana, India Junglee Games Full time

    **About Junglee Games** With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who...


  • Gurugram, Haryana, India Junglee Games Full time

    **About Junglee Games** With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who...


  • Gurugram, Haryana, India Cover you Full time

    Job Description: Customer Experience Executive Location: Gurugram Udyog Vihar, Phase 5 Timings: 10:00 AM - 7:00 PM (Monday-Saturday) Company Overview: CoverYou is a premier insurance broker, renowned for delivering customized risk management and insurance solutions to individuals, businesses, and institutions. Committed to excellence and innovation,...


  • Gurugram, Haryana, India Infiniserve IT Solution Pvt Ltd Full time

    **Position**: Customer Experience Executive **Experience Required**: Minimum 1 year in International Customer Support (Voice) with Upselling experience **Key Responsibilities**: - Handle international customer queries through calls with professionalism and empathy. - Provide accurate information, resolve issues, and ensure high-quality customer...