
Csr (Customer Service Representative)
4 days ago
**Company: Solar Industry**
**Timing: 9:00 Am To 7:00 _ Monday To Friday and Alternate Saturday Working**
**Location: Noida Sector 135.**
**Role: Customer Service Associate**
**About the Role**:
**Key Responsibilities**:
- **Issue Resolution**: Resolve customer complaints and issues effectively, escalating when necessary, to maintain high levels of customer satisfaction.
- **Reporting**: Generate regular reports on customer interactions, feedback, and sales metrics to help improve the customer service process.
- **Customer Retention**: Proactively engage with existing customers to gather feedback, identify service improvement opportunities, and enhance customer loyalty.
- **Process Improvement**: Identify and suggest improvements to customer service processes and workflows to enhance efficiency and customer satisfaction.
- **Collaboration**: Work closely with marketing and sales teams to implement customer feedback strategies and drive marketing campaigns.
**Qualifications**:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1-3 years of experience in CRM, customer service, or a related role,
- Proficiency in MS Office Suite (Excel, Word, PowerPoint).
- Strong communication and interpersonal skills with a customer-oriented attitude is must.
- Excellent problem-solving skills and the ability to handle customer issues calmly and effectively.
- Ability to multitask and manage time efficiently in a fast-paced environment.
Pay: ₹300,000.00 - ₹400,000.00 per year
Application Question(s):
- Are you comfortable travelling to Noida Sector 135 for work?
- Is your English communication excellent?
- What is your Current and Expected Salary?
- Can you join immedietly?
**Experience**:
- Customer relationship management: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
**Location**:
- Noida, Uttar Pradesh (required)
Work Location: In person
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India Wingardium Leviosa Full timeA Customer Service Representative (CSR) plays a key role in ensuring customer satisfaction and maintaining positive relationships between a company and its clients. Job duties may vary based on the specific industry or company, but generally, a CSR is responsible for: **Problem Solving**: They identify and solve customer problems, aiming to provide a quick...
-
Csr (Customer Service Representative)
5 days ago
Noida, Uttar Pradesh, India Betacore Corporate Services Private Limited Full timeWe’re hiring a Customer Service Representative to assist customers with inquiries, resolve issues, and ensure a positive experience. **Responsibilities**: Respond to customer inquiries via phone. Provide product/service information and resolve complaints. Maintain accurate customer records. **Requirements**: Strong communication and problem-solving...
-
Customer Service Assistant
2 days ago
Noida, Uttar Pradesh, India VictaMan Services Private Limited Full timeA Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. Pay: ₹16,500.00 -...
-
Customer Service Representative
2 weeks ago
Meerut, Uttar Pradesh, India Medi Transcare Pvt. Ltd. Full time**CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...
-
Customer Service Representative
7 days ago
Noida, Uttar Pradesh, India Crystal Clear Services Pvt.ltd Full timeCrystal Clear is currently seeking dynamic individuals to join our team for the US Voice Process. As a Customer Service Representative, you will be responsible for delivering exceptional customer service through effective communication and problem-solving skills. Qualifications: Must be comfortable working in Noida, Sector 60 ~Excellent communication...
-
Csr (Customer Service Representative)
1 day ago
Noida, Uttar Pradesh, India Cloud Dhobi Pvt. Ltd. Full time**Job Overview**: Cloud Dhobi is looking for a proactive and customer-oriented CRM Executive to manage customer relationships and ensure a seamless laundry service experience. The role involves handling inbound and outbound calls, resolving customer inquiries, and enhancing loyalty through effective communication. **Key Responsibilities**: **Inbound...
-
Customer Service Executive
1 day ago
Noida, India Hirex Full time**Job description** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative....
-
Csr - Customer Service Representative
1 week ago
Noida, Uttar Pradesh, India Dyneton Full time**Key Responsibilities**: - Provide accurate information about products, services. - Resolve customer complaints and issues promptly and professionally. - Document customer interactions and maintain detailed records in our CRM system. - Collaborate with other departments Sales, to ensure customer needs are met. - Identify opportunities to improve the...
-
Csr (Customer Service Representative)
2 weeks ago
Noida, Uttar Pradesh, India Repairoo Services Pvt. Ltd. Full timeCall and connect with customers to understand their service requirements. - Collect feedback from customers after service completion. - Maintain records of conversations and feedback in Google Sheets. - Communicate politely and professionally to ensure a great customer experience. - Support the team by coordinating with engineers when needed. Pay: From...
-
Customer Support Representative
1 day ago
Noida, Uttar Pradesh, India Transaction Network Services Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and...