Inbound Customer Service Representative

2 days ago


Ghaziabad Uttar Pradesh, India Cognify Digital Private Limited Full time

We are looking for a customer-oriented service representative CSR will act as a liaison, provide services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
- **Responsibilities **_
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹14,173.66 - ₹18,821.04 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

**Speak with the employer**

+91 9258738710



  • Ghaziabad H.O, Ghaziabad, Uttar Pradesh, India JVW Technologies Full time

    **Urgent Hiring for Customer Support Representative - International Voice** - Handle international customer calls to provide exceptional customer service - Handling inbound calls of US process - Resolve customer queries related to products/services offered by the company. - Collaborate with internal teams to resolve complex issues and improve overall...


  • Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    **Position**:DLPL **-** Inbound Customer Service Representative **Requirements**: - Good communication skills - Both graduates and undergraduates are eligible - Versant score of 4 or above - Willingness to work rotational shifts and weekends **Salary**: - For freshers: ₹15,000 in hand **Shift Timings**: For Girls: - Shift window: 6:00 AM to 6:00 PM -...


  • Ghaziabad, Uttar Pradesh, India Ingersoll Rand Full time

    **Customer Service Representative** **Ghaziabad, UP** **About Us** Ingersoll Rand Technologies & Services Pvt Limited is a part of Ingersoll Rand’s Power tools and lifting equipment division and is leading manufacturer of high quality assembly Equipments comprising of pneumatic tools at Sahibabad Industrial area, Ghaziabad. **Job Summary** The...


  • Lucknow, Uttar Pradesh, India Woodrock Infotech Pvt Ltd Full time

    The Inbound Customer Service Representative will handle incoming customer inquiries, provide product or service information, resolve customer issues, and ensure a positive customer experience. Working Conditions:Shift-based work including evenings, weekends, and holidays as per schedule.Fast-paced and dynamic environment.Office-based or remote work setup...


  • Ghaziabad, Uttar Pradesh, India Skylmind-The Future Is Online Full time

    **Job Title**:BPO** **Job Type**: Full-Time **Company Overview: Words Lead Private Limited** is a leading company in translation services Industry. We are committed to providing exceptional customer service and support to our clients. We are looking for a dedicated and enthusiastic Call Agent to join our team. **Responsibilities**: - Handle inbound and...


  • Mohan Nagar, Ghaziabad, Uttar Pradesh, India Give Me Trees Trust Full time

    **Job description** Company Name - Give Me Trees Trust is one of the largest community based voluntary tree planting and conservation movements in India, having facilitated the plantation and preservation of more than 23 million trees all over the country in the last 45 years, with more than 17,000+ volunteers working all across India. Give Me Trees was...


  • Noida, Uttar Pradesh, India Crystal Clear Services Pvt.ltd Full time

    Crystal Clear is currently seeking dynamic individuals to join our team for the US Voice Process. As a Customer Service Representative, you will be responsible for delivering exceptional customer service through effective communication and problem-solving skills. Qualifications: Must be comfortable working in Noida, Sector 60 ~Excellent communication...


  • Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work...


  • Noida, Uttar Pradesh, India Crystal Clear Services Pvt.ltd Full time

    Crystal Clear is currently seeking dynamic individuals to join our team for the US Voice Process. As a Customer Service Representative, you will be responsible for delivering exceptional customer service through effective communication and problem-solving skills. Qualifications: Must be comfortable working in Noida, Sector 60 ~Excellent communication...


  • Noida, Uttar Pradesh, India VictaMan Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone **Salary**: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably...