Customer Support Executive

22 hours ago

Greater Noida, India SRC Cyber Solutions Full time

We immediately require a seasoned Customer Support Executive to create enduring relationships with our Clients and Partners, comprehensively understand their requirements, and deliver precise, complete information using appropriate methods. This role would also involve addressing customer grievances promptly, maintaining meticulous records of customers and following up on payments. Proficiency in IT tools (preferably Cyber Security Solutions), as well as M365 and CRM systems, is essential. Fluency in English and a proactive, results-driven attitude are prerequisites.

**Role & responsibilities**
- Facilitate communication and coordination between the Company and Customers/Partners, including handling Proposals and Client Support.
- Liaise with internal departments for Sales and Technical assistance.
- Follow-up for Annual Saas License renewal.
- Utilize IT skills to enhance customer support services.
- Demonstrate proficiency in M365.
- Residing in or willing to immediately relocate to Greater Noida.
- MBA in Sales/Marketing or Hospitality Industry with strong IT skills.
- Fluent in English with strong interpersonal skills.
- Capable of building rapport with key stakeholders.
- Experience with CRM and M365.
- Added advantage: Experience in Cyber Security.
- Driven by results and focused on personal growth.

  • Customer Support Executive

    10 hours ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from youRoles & Responsibilities- Interact with customers to understand service-related needs and...

  • Customer Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from you Roles & Responsibilities Interact with customers to understand service-related needs and...

  • Customer Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    3 days ago

    Greater Noida, India Spyder Craft Private Limited Full time

    **Job Title**: Customer Support Executive (E-commerce) **Department**: Customer Support/Customer Service **Reports To**: Customer Support Manager/Team Lead **Summary**: We are seeking a highly motivated and customer-focused individual to join our growing e-commerce team as a Customer Support Executive. You will play a crucial role in ensuring a positive...

  • Customer Support Executive

    7 days ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    4 days ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    6 days ago

    Noida, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...