Student Service Officer

6 days ago

Pune District Maharashtra, India Hiring Street Full time

**Job Title**: Student Service Executive

**Company**: Tata STRIVE
**Location**: 501 & 602, Mayfair Tower, Wakdewadi, Shivajinagar, Mumbai Pune Road, Pune, 411005

**Job Type**: Full-time

**About Tata STRIVE**:
Tata STRIVE is the skill development initiative of the Tata Trusts, focused on empowering India's youth through industry-relevant training and employment opportunities. We work with underserved communities to build employability and life skills for long-term career success.

**Job Summary**:
We are looking for a passionate and organized **Student Service Executive** to support our learners throughout their training journey — from onboarding to placement. You will be the primary point of contact for student needs, ensuring a smooth and impactful learning experience.

**Key Responsibilities**:

- Guide students through enrollment, induction, and orientation.
- Track student attendance, progress, and performance.
- Handle student queries, feedback, and grievances with empathy.
- Maintain student records and daily MIS reports.
- Support training operations by coordinating schedules and assessments.
- Assist in job placement activities and maintain alumni engagement.

**Qualifications**:

- Graduate in any discipline (Education, Social Work, or Management preferred)
- 3-4 years’ experience in student support/customer service/youth programs
- Strong communication and interpersonal skills
- Proficient in MS Office/Google Sheets
- Passion for youth development and training

**What We Offer**:

- Meaningful work in the skill development and social impact space
- Collaborative and purpose-driven work culture
- Growth and learning opportunities through the Tata STRIVE ecosystem

**Job Types**: Full-time, Permanent

Pay: Up to ₹500,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

**Experience**:

- educational sales and placement activities: 3 years (required)

**Language**:

- Marathi (required)

Work Location: In person

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