Executive - Student Success

6 days ago

Pune Maharashtra, India Seamless Education & Services Pvt Ltd Full time

**SEAMEDU - EXECUTIVE - STUDENT SUCCESS**

This position is for Seamedu - School of Pro Expressionism, a division of Seamless Education and Services Pvt. Ltd (SEAS):
**Seamedu - School of Pro Expressionism** is a Management, Technology and Media school producing world class talent for the industry. Seamedu fosters a learning environment that encourages personal expression and professional growth. By providing practical skills and a supportive atmosphere, we empower students to excel in their chosen fields

**Job Title / Designation: EXECUTIVE**

**Key Responsibilities**:

- **Student Engagement and Support**:

- Act as the primary point of contact for student queries, concerns, and feedback.
- Provide guidance on academic schedules, curriculum, and resources.
- Proactively check in with students to track progress and address challenges.
- **Onboarding and Orientation**:

- Assist in onboarding new students and organizing orientation sessions.
- Ensure that students understand available support systems, policies, and platforms.
- **Communication and Collaboration**:

- Liaise with faculty, administrative staff, and other departments to resolve student issues.
- **Monitoring and Reporting**:

- Track student attendance, progress, and performance metrics.
- Generate reports and provide insights to management about student engagement and outcomes.
- **Event Coordination**:

- Organize workshops, webinars, and events to enhance student learning and experience.
- Collaborate on initiatives to foster a sense of community among students.
- **Problem Resolution**:

- Address complaints or conflicts and provide timely solutions.
- Escalate unresolved issues to the appropriate authority when necessary.
- **Continuous Improvement**:

- Gather student feedback to identify areas for improvement in services and processes.
- Participate in training and development programs to stay updated on best practices in student support.

**Specific Skill Set**
- Customer Service
- Customer Engagement and Retentions
- Building customer relationship.
- Excellent written and verbal communication Skills
- Ability to Co-ordinate with multiple Stake holders
- MS office (Excel / Word / PowerPoint)

**Minimum/Maximum/ Work Experience Required**: 1-5 years of experience

**Minimum Education Requirements** Graduate in any stream with relevant experience

**Languages** English, Hindi

**Location(s)**of Job: Ajeenkya DY Patil, Lohegaon, Pune

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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