Learning Administrator

1 week ago

Mumbai, India GP Strategies Corporation Full time

**Summary**:
As a Learning Administrator you are responsible supporting both Clients and GP teams with the successful organisation of Classes / Sessions that take place remotely or in person. You will be accountable for all aspects of the Administration around the Class such as; Booking Instructors, Guest Speakers, Booking Venues / Facilitates both on and off premise, as well as all organising all Logistics to ensure the Class runs successfully (Print Materials, Catering, Kit etc.).

**Essential Duties and Responsibilities**

In relation to this specific role:

- Support the annual scheduling process on contracts.
- Schedule, publish courses and administer enrolments.
- Own internal relationships and external vendors to arrange conference centres, hotels, trainers, print suppliers, catering and equipment.
- Issue Joining Instructions to enrolled attendees.
- Book accommodation for facilitators and participants, where required.
- Ensure all Service Level Agreements are achieved.
- Make suggestions of improvements to improve the services we provide.

We also expect all team member to:

- To assist with SBU marketing activities as requested by the appropriate manager and to provide Subject Matter Expert (SME) support when necessary for identified business development opportunities.
- To participate in the staff development programme within the framework of IIP and within the agreed individual staff development plan.
- To ensure that the Equality and Diversity, Health and Safety and Quality Operating Policies and Procedures are adhered to within your area of responsibility and that any non-compliance is reported to your Manager.
- To ensure that the Corporate Values of the Company are actively promoted and implemented at all times.
- To support a culture that promotes teamwork and discourages divisiveness at all organisational levels.
- To act in accordance with your confidentiality agreement with the company at all times.
- To communicate with internal and external agencies, staff, customers, management and peers in a manner appropriate to your position at all times.
- To make decisions and implement actions, involving customers, employees, suppliers, partners and peers, which are in accordance with the values of the Company.

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