Telesales Executive Hospital

4 days ago

Kolkata West Bengal, India Health and Vision Clinic Full time

Are you a confident communicator with a passion for helping people? Join our team as a **Telesales Agent** at our leading IVF and Women’s Gynecology Care Centres located in **Chinar Park and New Barrackpore, Kolkata**

**Location**: Kolkata (Chinar Park & New Barrackpore)

**Job Type**: Full-time / Part-time

About Us:
We are a trusted healthcare center specializing in IVF treatments and comprehensive women’s health services. Our mission is to provide compassionate care and support to women and couples on their journey to parenthood and overall wellness.

Role Summary:
As a Telesales Agent, you will be the first point of contact for potential patients. Your role is to understand their needs, provide information about our services, and guide them towards scheduling consultations or treatments.

**Responsibilities**:

- Make outbound calls to prospective clients interested in IVF and women’s health services.
- Respond to inbound inquiries professionally and promptly.
- Explain treatment options, packages, and services clearly.
- Maintain accurate records of calls and patient information.
- Coordinate appointments between patients and healthcare providers.
- Follow up on leads to maximize conversion rates.
- Work closely with the marketing and medical teams to improve patient engagement.

**Requirements**:

- Proven experience in telesales or customer service, preferably in healthcare or wellness sectors.
- Excellent communication and interpersonal skills.
- Empathy and understanding towards patient concerns.
- Ability to handle objections and close sales effectively.
- Basic knowledge of IVF and women’s health is a plus.
- Proficient with CRM software and MS Office.

What We Offer:

- Competitive salary with incentives.
- Training and development in healthcare sales.
- Supportive work environment.
- Opportunity to make a meaningful impact on patients’ lives.

**Job Types**: Full-time, Permanent

Pay: From ₹12,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Application Question(s):

- Expected Salary?
- Are you a FRESHER?
- Have you worked in any hospital? Name and years
- Have you worked as a telecaller?
- Have you worked in eye hospital or diagnostic or gynae centre? Name and Years

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