
Customer Experience Associate
22 hours ago
**Responsibilities**
Resolve customer queries, complaints or requests on daily basis
Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.
Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.
Escalate complex customer issues to relevant stakeholders for timely resolution.
Measure the quality of queries based on the effectiveness of solutions provided.
Track the quantity of queries handled to ensure productivity and efficiency.
Engage in cold calling to reach out to potential clients and promote our products/services.
**Skills Required**:
Minimum of 1 year of work experience in customer support or a related field.
Impeccable communication skills, both verbal and written.
Patience and the ability to handle challenging customer interactions.
Excellent communication skills
**HR - 9355510911**
Pay: ₹20,000.00 - ₹33,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Gurgaon, Haryana (required)
Work Location: In person
-
Customer Experience Associate
1 week ago
Gurugram, Haryana, India Talentish HR Full timeWe are looking for an **Associate, Customer Experience (Escalations) **to join our dynamic team. In this role, you'll be responsible for handling customer escalations received from different sources. Your **key responsibilities **will include: - Leading the resolution service issues and priority escalations from identified sources - Researching, analyzing...
-
Customer Experience Associate
1 week ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...
-
Customer Experience Associate
1 week ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...
-
Customer Experience Associate
2 weeks ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...
-
Customer Experience Associate
2 weeks ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...
-
Customer Experience Associate
2 days ago
Gurugram, Haryana, India Wellversed Full timeWe are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...
-
Customer Experience Associate
22 hours ago
Gurugram, Haryana, India Wellversed Full time**Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings. - Escalate complex customer...
-
Customer Delight Associate
4 days ago
Gurugram, Haryana, India Zomato Full timeWe are on the hunt for our next Customer Service Champion! At Zomato, as a **Customer Delight Associate,** you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service. Here, you're not just an Associate; you are on the path to leadership. What...
-
Customer Support Associate
7 days ago
Gurugram, Haryana, India ONIQ SERVICES PRIVATE LIMITED Full timeHiring for Customer support associate Location - Gurugram Haryana Salary - 26000 to 30000 Roles and Responsibilities - Associate need to handle calls or chat from customer and have to resolve the queries and complaints of customer. Min Qualification - Graduate **Salary**: ₹22,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance -...
-
Customer Success Associate
7 days ago
Gurugram, Haryana, India Opportunity Hubb One Steps Solution Pvt. Ltd. Full time**Customer Success Associate Responsibilities**: - Being the first point of contact for customers and handle all customer inquiries - Building relationships with customers and ensuring they are satisfied with the company's products and services - Assisting customers with any issues or problems they have - Answering customer questions and providing...