Customer Delight Associate

1 day ago

Gurugram Haryana, India Zomato Full time

We are on the hunt for our next Customer Service Champion

At Zomato, as a **Customer Delight Associate,** you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.

Here, you're not just an Associate; you are on the path to leadership.

What do you need to bring to the ‘table’:

- **Zealous Customer Focus**:Experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy
- **Articulate Communication**: Strong communication skills with proficiency in typing and speaking efficiently
- **Analytical Mindset**: Handling problems is your forte You excel at managing the resolution process, ensuring that communication remains clear and concise throughout
- **Problem-solving skills**: Solution-seeking and problem-solving is your passion. Your proactive approach ensures timely resolution of all customer queries

Customer Delight Associate — Delhi NCR
- **Shifts**: Rotational shifts (Morning, Afternoon, Evening, and Night).
- **Work Mode**: Work-from-office role.

Be a part of an initiative that will transform hiccups into happiness

Pay: ₹400,000.00 per year

Work Location: In person

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