Customer Relation Executive

3 days ago

Kochi Kerala, India Anti Ageing Lab Full time

Register new patients on the computer system. Responsible to enter all the details of the patient in HIS and register the patient by generating a Reg. No.
- Register the OPD appointments; make admissions in the medical software.
- To direct patients to the appropriate professional
- To fix appointments / consultation with doctors / consultant for patients, visitor, etc.
- To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner
- Adhere to customer care guidelines and assure quality care.
- Any duty that may be properly deemed by the Manager or Doctors to be part of the role of receptionist
- Check all things in the OPD are in proper place.

*
- If doctor is not coming or coming late, to inform the manager or Associate Doctors of the same.
- Keeps record of calls placed
- Maintaining various registers and files in department and those required for key quality indicators.
- Managing the flow of the OPD and ensuring smooth workflow.

Pay: ₹14,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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