Patient Counselor Eye Hospital

2 days ago

Noida Uttar Pradesh, India Mantra Care Full time

**Job Description: Patient Counselor**
**Location**: Eye Mantra Hospital
**Experience**: 1 Year
**Employment Type**: Full-Time

**Key Responsibilities**
- **Patient Interaction**:

- Act as the primary point of contact for patients visiting the clinic.
- Address patient inquiries and provide information about various eye care services and treatments.
- **Counseling Services**:

- Guide patients about pre-treatment and post-treatment care.
- Counsel patients regarding surgery options like LASIK, cataract, retina, etc.
- Explain treatment plans, procedures, and benefits to patients and their families.
- **Appointment Management**:

- Schedule appointments for consultations, follow-ups, and surgeries.
- Ensure timely coordination between patients and doctors.
- **Patient Follow-ups**:

- Conduct follow-up calls to check on the patient’s recovery.
- Address concerns or queries after treatment.
- **Documentation**:

- Maintain accurate patient records, including consent forms, treatment plans, and payment details.
- Ensure proper filing and confidentiality of all documents.
- **Coordination with Doctors**:

- Act as a liaison between patients and the medical team for smooth communication.
- Assist doctors during patient consultations, if required.
- **Promoting Eye Care Services**:

- Provide patients with information on ongoing offers, health packages, and wellness programs.
- Encourage patients to adopt preventive measures for eye health.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)

Work Location: In person

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