Store Services Administrator

3 days ago

Lower Parel Mumbai Maharashtra, India CeX Full time

**Location**:Lower Parel, Mumbai

**Experience**:0-1years

**CTC**:3-4 lpa

**Job description**:

- To provide administrative support to the Loss Prevention / Compliance and Health and Safety Departments globally.
- Work under the India Service Administration Team Leader to ensure all areas are catered for within CeX DeX and KidX sides of the business
- Monitor all the inboxes for the departments and be the first response to queries or gathering data for example Subject Access Requests and Right to Erasures Risk assessments etc as well as other ad-hoc responsibilities.
- Responsible for the maintenance and the changes to the Compliance Breach Log
- Responsible for the maintenance and the changes to the Compliance Web site
- Run Monthly reports to assist all relevant departments
- To work within the team to ensure CeX, DeX and KidX are compliant with policies and procedures and to overlook the general administration of the departments.

**Required Skills**:

- Organised and able to prioritise tasks in workload
- Articulate and flexible
- Confident and have excellent communication/Customer service skills
- Adaptable, thoughtful, clear with delivery and concise
- Good knowledge of store procedures and the operations manual
- Ability to work independently when appropriate
- Ability to communicate both verbally and written in English

**Preferred Skills**:

- GDPR Awareness ( training will be provided)
- Previous experience working in customer service
- Good understanding of the second hand trade industry
- Familiar with a fast paced office environment

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