Guest Relations Executive

5 days ago


Opera House Mumbai Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time

We are seeking a friendly and professional **Guest Relations Executive (Female)** to provide exceptional customer service, ensure guest satisfaction, and maintain a welcoming atmosphere. The role involves assisting with check-ins, addressing guest inquiries and concerns, and coordinating with various departments to enhance the guest experience.

**Responsibilities**:

- Greet guests warmly and assist with check-ins/outs.
- Address guest inquiries and resolve complaints professionally.
- Provide information on hotel services and local attractions.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Maintain guest records and handle billing details.
- Upsell hotel services and amenities.
- Promote the hotel’s policies and services.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹24,000.00 per month

Schedule:

- Day shift
- Weekend availability

**Experience**:

- total work: 2 years (preferred)

Work Location: In person



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