Customer Support Officer

2 weeks ago


Pune, India Ara Resources Full time

**Role**: Customer Support Officer

**Key Responsibilities**:

- Processing tasks assigned as per defined process SLA and providing

resolutions within the timelines.
- Meeting individual KRAs through productivity, accuracy, product

knowledge, and schedule adherence
- Understanding client requirement and resolving queries through chats.
- Adhering to company compliances and policies

**Skills Required**:

- Versant score of 55 + at hiring stage
- Typing speed of 30 - 35 wpm with accuracy of 90% +
- Weekend + 24 / 7 shift model + split weekly off working module

**Qualifications & Experience**:

- Fresher or 2 years of experience into International Process
- Any Undergraduate or Graduate

**Location: Pune**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: From ₹23,000.00 per month

Schedule:

- Monday to Friday
- Rotational shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9175991457



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