Service Coordinator

4 hours ago

Vadodara, India Analytical Technologies Limited Full time

**Company Summary**

Analytical Technologies Limited is an ISO: 9001 Certified Company engaged in Designing Manufacturing, and Marketing & Providing Service for the Analytical, Chromatography, Spectroscopy, Biotechnology, Biomedical, Clinical Diagnostics, and Material Science & General Laboratory Instrumentation.

We have presence in at least 100 countries across the globe.

We started our enterprise with chromatography systems and we have more than 1000 users worldwide.

Having monopoly in chromatography systems we even launched, Spectroscopy, Clinical Diagnostics, Material Science, General Lab instruments and consumables

We are the only company in the world having expertise in setting up the quality control standards testing & research labs for Pharma, Biotech, Food, Beverages, Soil, Environment & pollution Control, Clinical and Materials etc., on a turnkey basis.

**Responsibilities need to take care as Sales Coordinator**
- Receive service requests from clients and prioritize them based on urgency and availability of resources.
- Coordinate with technical teams and assign appropriate technicians to service appointments.
- Optimize schedules to ensure efficient use of resources and minimize travel time.
- Serve as the primary point of contact for clients regarding service inquiries, updates, and issue resolution.
- Communicate with technicians to relay service details, client expectations, and any changes to appointments.
- Collaborate with internal departments, such as sales and operations, to ensure alignment on service requirements.
- Monitor and manage inventory of service equipment, tools, and spare parts to ensure availability for technicians.
- Work closely with procurement and inventory teams to replenish stock as needed.
- Coordinate with third-party suppliers or vendors to source necessary materials.
- Maintain accurate records of service requests, appointments, and technician assignments.
- Generate and update service reports, documenting work performed, time spent, and materials used.
- Compile data for analysis and reporting on service performance metrics.
- Interact with clients to gather feedback on service experiences and ensure their needs are met.
- Address client concerns, resolve issues, and escalate complex problems to higher levels of management when necessary.
- Strive to enhance customer satisfaction by delivering excellent service and exceeding expectations.

**Job Types**: Full-time, Fresher

**Salary**: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7486994933

  • Service Coordinator

    6 days ago

    Vadodara, Gujarat, India L'OBEL SOLAR POWER SYSTEM Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Responsibilities:Service Scheduling & System Entry:Prepare engineer schedules for solar-related service calls.Enter the service schedule into the system or service portal.Keep the service status and progress updated in the system.Customer Coordination:Handle customer inquiries related to solar service.Confirm service visit timing and maintain proper...

  • Service Coordinator

    1 week ago

    Vadodara, Gujarat, India Unisafe Services Full time

    Job Title: Service Coordinator (Back Office) Department: Service/Operations Job Summary: Key Responsibilities: Service Coordination: Coordinate with field service technicians and engineers to ensure timely completion of service tasks. Handle scheduling of service appointments and ensure availability of resources. Track and monitor service progress and...

  • Service Coordinator

    2 weeks ago

    Vadodara, Gujarat, India Unisafe Services Full time

    Job Title: Service Coordinator (Back Office) Department: Service/Operations Job Summary: Key Responsibilities: Service Coordination: Coordinate with field service technicians and engineers to ensure timely completion of service tasks. Handle scheduling of service appointments and ensure availability of resources. Track and monitor service progress and...

  • Service Coordinator

    4 hours ago

    Vadodara, India Qualimark Machines Pvt. Ltd Full time

    Responding to complaints from customers and give after-sales support when requested. Act as the primary point of contact for all service complaints. To register all customer complaints in system. Take customer feedback after product installation and service gets over. To clear out expenses of service technicians and do the further reporting to concern...

  • Service Coordinator

    4 days ago

    Vadodara, Gujarat, India Analytical Technologies Limited Full time

    **Company Summary** Analytical Technologies Limited is an ISO: 9001 Certified Company engaged in Designing Manufacturing, and Marketing & Providing Service for the Analytical, Chromatography, Spectroscopy, Biotechnology, Biomedical, Clinical Diagnostics, and Material Science & General Laboratory Instrumentation. We have presence in at least 100 countries...

  • Service Coordinator

    2 days ago

    Vadodara, Gujarat, India Analytical Technologies Limited Full time

    **Analytical Technologies Limited **is an ISO: 9001 Certified Company engaged in Designing Manufacturing, and Marketing & Providing Service for the Analytical, Chromatography, Spectroscopy, Biotechnology, Biomedical, Clinical Diagnostics, and Material Science & General Laboratory Instrumentation. We have presence in at least 100 countries across the...

  • Sales & Service Coordinator

    2 weeks ago

    Vadodara, Gujarat, India Crown HR Services Full time

    ** Internal Sales & Service Activity Coordinator for the Sales & Services Department of organization.** **Work in Coordination with Other Sales Department Team / Production /purchase / Admin and other.** **Ensuring necessary profit margins and monitoring cost of sales.** **Need to be good material Planner.** **Maintain records of sales receivables and Sales...

  • Service Coordinator

    6 days ago

    Vadodara, India Gayatri Trading Company Full time

    Attending customer complains/queries. Assigning team to resolve customer problems. Allotment of work to service team. Customer feedback and input calls. AMC contracts renewal and payment collections. Material Stock updates. **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly bonus Application...

  • Service & Office Admin Coordinator

    1 week ago

    Vadodara, India Lablink Full time

    **Roles & Responsibilities**: - Preparation of Quotations for sales & service department - Must have knowledge & experience in tenders procedure via GEM Portal & eProcurement - Quotations follow up for sales & services - Follow up with customer for service delivery, service issues - Maintaining & updating of Stocks & Inventory of Spares & Consumables -...

  • ▷ 15h Left: We Are Hiring Service Coordinator In Ahmedabad

    2 weeks ago

    Vadodara, India Mspire Ventures Full time

    We Are Hiring service coordinator In Ahmedabad Job Title Service Coordinator Location Ahmedabad Department Customer Service Operations Reports To Service Manager Operations Head Employment Type Full-time Key Responsibilities Receive and manage incoming service requests via phone email or service portals Schedule service appointments and dispatch technicians...