Service Coordinator
3 days ago
Job Responsibilities:
- Service Scheduling & System Entry:
- Prepare engineer schedules for solar-related service calls.
- Enter the service schedule into the system or service portal.
- Keep the service status and progress updated in the system.
- Customer Coordination:
- Handle customer inquiries related to solar service.
- Confirm service visit timing and maintain proper coordination.
- Collect customer feedback and report it accordingly.
- Technical Support:
- Assist in basic solar system inspection and troubleshooting at sites (if required).
- Provide field support to service engineers when needed.
- Service Portal Management:
- Update service records, job cards, and engineer visit details in the system.
- Regularly track pending and completed service jobs.
- Reporting:
- Submit daily and weekly service schedules and status reports to the Service Manager.
Job Type: Full-time
Pay: From ₹13,000.00 per month
Work Location: In person
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