E-commerce Associate

2 days ago

Kolathur Chennai Tamil Nadu, India Koushika Enterprises Private Limited Full time

**Job Summary**:
The E-Commerce & Operations Coordinator is responsible for managing all aspects of the SOL Canada online platforms, financial record-keeping, logistics, and compliance support. This role involves overseeing product listings and pricing accuracy, handling invoicing and reconciliation in QuickBooks, coordinating with multiple e-commerce partners (Amazon, DoorDash, Grubhub, Shopify), and ensuring timely and accurate reporting across various operational functions.

**Key Responsibilities:E-Commerce Management**:

- Manage and oversee SOL Canada’s online platforms including SOL Online, Grubhub, DoorDash, and Amazon.
- Monitor product listings, availability, and pricing accuracy across all channels.
- Upload competitor pricing data via Prisync and perform regular price comparisons.
- Manage Amazon product listings, FBA product tracking (bi-weekly), stock checks (daily), and feedback reports (weekly).
- Upload Amazon videos and new product listings.
- Perform customer complaint checks, unshipped order tracking, and inventory analysis on a daily basis.
- Create advertising campaigns and manage storefront content on Amazon.
- Conduct monthly Amazon reports: sales, price comparison, customer analysis, and FBA run rate.

**Financial & Accounting Support**:

- Process invoices from DoorDash and Grubhub in QuickBooks.
- Manage purchase orders for BondForever in QB.
- Generate monthly sales reports and credit card fee summaries.
- Track PayPal summaries, petty cash (US), and batter consumption.
- Perform monthly bank reconciliations and invoice audits.
- File and organize documentation, including signed invoices and Amazon reports.

**Inventory & Order Management**:

- Conduct RMA checks and monitor damages/expired product inventory.
- Analyze costs for new products and manage open store orders.
- Save and maintain Amazon monthly data.
- Print Shopify orders and generate CSV files for processing.
- Update inventory records and non-organic batter lot numbers.

**Logistics & Compliance**:

- Prepare and verify UPS, FedEx, and Amazon FBA billing reports.
- Manage donations and update related summary reports.
- Support Amazon compliance and account health monitoring.
- Oversee backup operations for Amazon FBA processes including labeling, packing slips, and shipping logistics.
- Raise shipping claims with USPS and UPS.

**Administrative Duties**:

- Maintain up-to-date nonprofit details and photos (weekly).
- Run daily Amazon Waizen AP invoice reports.
- Prepare Amazon FBA invoices monthly.
- Handle key duties during leave of other team members (e.g., Preethi).

**Required Qualifications**:

- Proven experience in e-commerce operations or logistics coordination.
- Proficiency in QuickBooks and MS Excel (including generating reports and analysis).
- Familiarity with Amazon Seller Central, Shopify, Grubhub, DoorDash, and logistics platforms (UPS, FedEx).
- Strong organizational skills and attention to detail.
- Ability to multitask and work under tight deadlines.
- Experience with reporting tools and competitor price tracking systems (e.g., Prisync).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹19,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person

Application Deadline: 06/06/2025

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