E-commerce Order Processing Associate

3 days ago


Guindy Chennai Tamil Nadu, India Toniq Retail Brands Pvt. Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Title: E-commerce Order Processing Associate

Location: Guindy, Chennai.

Job Type: Full-time

About the Role

We are looking for a detail-oriented and reliable individual to join our e-commerce operations team. You will be responsible for managing the full cycle of online orders — from order processing to fulfillment, shipping, and handling returns. This role ensures that our customers receive their orders quickly and accurately, while maintaining a high level of service.

Key Responsibilities

  • Process and manage customer orders received from our online store(s) and marketplaces.
  • Coordinate picking, packing, and dispatch of orders accurately and on time.
  • Handle customer returns, exchanges.
  • Collaborate with warehouse/logistics teams to ensure smooth operations.
  • Maintain records of orders, shipments, and returns.

Requirements

  • Previous experience in e-commerce operations, order processing, or fulfillment is a plus.
  • Ability to work with order management systems, inventory tools, or e-commerce platforms.
  • Basic computer skills (Excel, Word, email, etc.).
  • Good communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.

How to Apply:

Please send your resume and a brief cover letter to

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Work Location: In person


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