Customer Service Representative

3 days ago

Mumbai, India Viaante Business Solutions Pvt Ltd Full time

**BASIC CRITERIA**:

- EDUCATIONAL QUALIFICATION: 12th / Graduate **(Not hiring engineering graduates & Post graduates)**:

- Excellent communication skills
- Good typing skills will be an added advantage

**JOB ROLE**:
Currently we are hiring for the following roles and processes:

- Customer Service Associate / Senior Customer Service Associate

**1) Voice Process**:
Roles and responsibilities may include credit collections (1st party / 3rd party) or providing customer support over voice.

Excellent communication, negotiation and convincing skills in English are a mandate for the aforementioned role.

**2) Chat Process**:
Roles and responsibilities may include providing customer support, solving customer queries, and improving customer experience through chat.

Good communication in English and fluent thought process is a mandate for the aforementioned role.

This job is also searched as **Customer support, Customer service representative. Customer service, international voice process, international chat process.**

**Office Address**:
2nd Floor, Paradigm B, Mindspace, Malad West

**Transport Boundaries are limited to Virar - Mumbai CST, Thane Main City - Mumbai Central, Vashi - CST.**

**Salary**: ₹11,073.35 - ₹34,709.79 per month

Schedule:

- Monday to Friday

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

**Speak with the employer**
+91 093722 47125

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