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**Project description**:
This individual is required to provide quality control, production support testing, and act as a liaison to key stakeholders re: the quality of the software we are building. This is a technical position where you will be expected to author and execute the quality/testing plan for the project and closely collaborate with development, product management, project management, and leadership. You will be expected to
Optum's Salesforce team is a fast-paced environment, and we are looking to add a team member who
can hit the ground running to manage multiple responsibilities and projects while producing high-quality
results/outcomes.
**Responsibilities**:
Responsible for assisting with system troubleshooting, implementations, and software updates.
Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable.
Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures.
This position has an on-call rotation schedule that requires immediate off-hours response.
Actively maintains education and cross-training on all departmental areas of expertise.
Summary:
Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IS Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The IS Analyst design system components, write specifications, define solutions, perform system build and create system level documentation.
**Skills**:
Must have
Responsible for assisting with system troubleshooting, implementations, and software updates.
Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable.
Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures.
This position has an on-call rotation schedule that requires immediate off-hours response.
Actively maintains education and cross-training on all departmental areas of expertise.
Summary:
Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IS Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The IS Analyst design system components, write specifications, define solutions, perform system build and create system level documentation.
Nice to have
Analyze and interpret performance test results, identifying areas for improvement and optimization., Certifications, Network knowledge
**Other**:
Languages
English: C1 Advanced
Seniority
Senior
Remote India, India
Req. VR-116690
Manual Testing
HLS & Consumer industry
11/08/2025
Req. VR-116690
