Quality Assurance Manager
19 hours ago
Job Summary:
The Quality Assurance Manager will be responsible for ensuring that all laundry operations meet the company's quality standards and client expectations. The role involves monitoring the entire laundry process — from receiving and washing to finishing and dispatch — to maintain consistent hygiene, quality, and efficiency across all stages.
Key Responsibilities:
- Develop and implement quality assurance procedures and checklists for all laundry processes.
- Conduct regular inspections of washing, drying, ironing, and packing operations.
- Monitor chemical usage, water quality, and machine parameters to ensure standard results.
- Train and guide staff on proper handling of linen, stain removal, and quality control techniques.
- Coordinate with plant supervisors and team leaders to address quality issues promptly.
- Maintain records of rejected and rewash linen and analyze root causes.
- Conduct periodic audits to ensure adherence to hygiene and safety standards.
- Liaise with clients for quality feedback and implement corrective actions.
- Prepare quality performance reports and share with management weekly/monthly.
- Ensure compliance with environmental, safety, and operational policies.
Qualifications & Experience:
- Bachelor's Degree / Diploma in Hotel Management, Textile, or related field.
- Minimum 4–6 years of experience in laundry operations, with at least 2 years in a supervisory or QA role.
- Strong understanding of washing processes, chemicals, and fabric care.
- Good communication, leadership, and analytical skills.
Key Skills:
- Quality Control & Process Auditing
- Team Training & Supervision
- Hygiene & Safety Compliance
- Client Handling
- Data Reporting & Analysis
- Problem Solving & Root Cause Analysis
Job Types: Full-time, Permanent
Pay: ₹40, ₹50,000.00 per month
Benefits:
- Provident Fund
Work Location: Remote
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