Quality Assurance Executive

3 days ago

Remote, India Athleaders Full time

Role: Quality Assurance Executive

Location: Remote

**Job Type**: Full-Time

**Responsibilities**:
Evaluation, Protocol Implementation, and Service Quality Assurance:
Assess trainers’ session structures to ensure alignment with client expectations and Athleaders standards.

Conduct quality assurance checks to maintain service excellence.

Track and monitor client progress to achieve desired outcomes.

Trainer Support, Skill Development, and Coaching:
Develop and implement training programs for personal trainers, covering fitness assessments, client sessions, and result reviews.

Provide coaching, guidance, and constructive feedback to ensure high-quality session delivery.

Lead induction programs for new trainers and ensure adherence to brand standards.

Conduct regular meetings to support session programming and protocol adherence.

Communication, Coordination, and Team Support:
Facilitate effective communication within and across teams.

Oversee trainer-related data and activity reports.

Support client progress tracking and ensure seamless coordination.

Ensure the Athleaders Trainer Portal is updated timely by all trainers with accurate client information and session logs.

Handle additional responsibilities on an ad-hoc basis as per business requirements.

**Requirements**:
Personal Trainer certified or undergraduate / postgraduate degree in Sports.

Demonstrated work experience in a fitness and/or athletic environment, including experience in assessing clients and developing and monitoring individual exercise programs for a minimum of 1-3 years

Previous experience in a client facing role preferred.

Excellent written and verbal communication skills.

Superior interpersonal and coaching abilities.

Ability to contribute to a positive team culture with adherence to brand standards.

Effective time management and prioritisation skills.

Enthusiastic and passionate about the fitness industry.

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift

Application Question(s):

- Will you be able to join immediately?

License/Certification:

- Personal Training certificate. (required)

Work Location: Remote

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