Customer Support Executive

2 days ago

Tirunelveli, India CADD CENTRE Full time

Greetings from **CADD CENTRE Tirunelveli New Bus Stand**

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.

**RESPONSIBILITIES**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention. Planning and standardization of service delivery.
- Possessing excellent product knowledge to enhance customer support.
- Creating a WOW experience for customers
- Monitoring the work of individual representatives and of the team.
- Maintaining a pleasant working environment for your team.

**REQUIREMENTS**:

- A bachelor’s degree in administration or a related field.
- Minimum 1 years of experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of Customer Relationship Management systems.
- Computer skills.
- Managing Social Media Platforms

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,500.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Leave encashment

Schedule:

- Day shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Tirunelveli, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

*Speak with the employer* +91 9500122432

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,500.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Tirunelveli, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9500122432

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