Customer Support Associate

1 day ago

Tirunelveli, India Tamil Tourism and Hospitality Services Pvt Ltd Full time

**JOB DESCRIPTION**:
**Role**: Sales/Customer Support Associate - **Fresher**

**Company Name**: Tamil Tourism and Hospitality Services Pvt Ltd

**Job Location**: Palayamkottai, Tirunelveli, Tamil Nadu

**Number of Vacancies**: 03

**Job Type**: Full-time (Work from Office)

**Educational Qualification**: Any Degree (Graduation in any discipline)

**Experience**: Fresher or below 1 year experience in marketing/sales field

**Responsibilities**:

- Customer Outreach & Lead Generation - Make outbound calls to prospective customers, introduce company services, and generate interest to achieve sales targets.
- Explanation & Query Handling - Clearly explain travel packages or services to customers, address their inquiries, and provide accurate information to help them make informed decisions.
- Follow-Up & Conversion - Maintain regular follow-ups with potential leads, convert them into confirmed customers, and update records in the system and report daily activities, customer interactions, and sales updates to the manager.

**Skills Required**:

- Good communication and interpersonal skills (Tamil & basic English).
- Ability to convince the customers.
- Basic Computer knowledge, MS Office and marketing.
- Self-motivated and target-oriented.

**Working Hours**:9:30 AM - 6:00 PM (Monday to Saturday)

**Employment Type**: This role offers 45 days of on-the-job training with salary, followed by a full-time employment opportunity.

**About Tamil Tourism**:
Tamil Tourism and Hospitality Services Pvt Ltd is a 15 years old professional travel and hospitality company located its Corporate office in Chennai, with branch offices in Goa and Tirunelveli focused on delivering comprehensive tourism destinations. The company offers a wide range of services, including customized travel packages, hotel and resort reservations, transportation facilities, and event management for individuals, families, and corporate clients. It is committed to providing unique budget friendly travel itineraries for our Tamil Nadu Travelers, we have built an excellent network of travel partners across the world to offer our travelers the best of the world to experience in delightful & budget friendly. By integrating modern travel management practices with traditional Tamil hospitality, Tamil Tourism and Hospitality Services Pvt Ltd aims to create seamless, memorable, and value-driven travel experiences for its customers.

**Contact Details**: HR - Immanuel - 8610641860.

**Address**: No: G23, Raja Towers(Opp Palay Bus-stand) Trivandrum Road, Palayamkottai, Tirunelveli - 627002.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Education**:

- Bachelor's (preferred)

Work Location: In person

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