Customer Care Executive

3 days ago

Tirunelveli, India CADD CENTRE Full time

Greetings from **CADD CENTRE Tirunelveli New Bus Stand**

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.

**RESPONSIBILITIES**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention. Planning and standardization of service delivery.
- Possessing excellent product knowledge to enhance customer support.
- Creating a WOW experience for customers

**REQUIREMENTS**:

- A bachelor’s degree in administration or a related field.
- Minimum of 2 years of experience.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of Customer Relationship Management systems.
- Computer skills.
- Managing Social Media Platforms

**Salary**: ₹11,000.00 - ₹13,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer relationship management: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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