Customer Support Voice or Chat International

6 days ago

Gurgaon, India Mount Talent Consulting Full time

Hiring for MNC Client

From 0 to 5 year(s) of experience

₹ Not Disclosed by Recruiter
- Gurgaon/Gurugram

**Roles and Responsibilities**

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints.

**What are we looking for?**

**We are looking for individuals who have the following skill-set**:

- Adaptable and flexible

**Roles and Responsibilities**
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your team and direct supervisor
- You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be required to help in the overall team's workload by managing your deliverables and help the team when required
- You will be an individual contributor as a part of a team, with a predetermined focused scope of work.

Please note this role may require you to work in rotational shifts.

**Required Qualification**:
Any Graduation
- Role:_Customer Retention - Voice / Blended
- Salary:_ Not Disclosed by Recruiter
- Industry:_BPO / Call Centre
- Functional Area:_Customer Success, Service & Operations
- Role Category:_Voice / Blended
- Employment Type:_Full Time, Permanent
- Key Skills
- customer support
- night shiftbpoCustomer ServiceCCEInternational Chat processUS ShiftSolving QueriesChat SupportCSAinternational processCSEInternational voice processVoice supportCustomer CareCustomer HandlingInternational BPO
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Any Graduate

**Company Profile**:
Mount Talent Consulting Private Limited

MNC Client
- Company Info
- X
- Contact Company:_Mount Talent Consulting Private Limited

  • International Technical Support- Chat+ Voice

    3 days ago

    Gurgaon, Haryana, India Swift Strategic Solutions Inc Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Our technology services client is seeking multipleInternational Technical Support- Chat+ Voiceto join their team on a Full Time basis. Below are further details about the role:Role: International Technical Support- Chat+ VoiceExperience: 6 MonthsLocation: GurugramNotice Period: Immediate- 15 DaysMandatory Skills: English, Verbal Fluency, Chat & Voice...

  • Customer Service- Voice, Chat,

    1 week ago

    Gurgaon, Haryana, India humanTech Full time ₹ 18,000 - ₹ 35,000 per year

    Role DescriptionThis is a full-time, on-site role for a Customer Service professional specializing in Voice, Chat, & Email, located in Gurugram. The selected candidate will be responsible for handling customer inquiries through phone, chat, and email. Day-to-day tasks include providing prompt and effective support, ensuring customer satisfaction, maintaining...

  • International Chat

    2 weeks ago

    Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Roles and Responsibilities:Provide customer support through various channels such as calling,email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions using CRM...

  • Customer Support Executive Voice

    4 days ago

    Gurgaon, Haryana, India ASRTOHEMANT PRIVATE LIMITED Full time ₹ 27,000 - ₹ 40,89,135 per year

    Urgent Hiring MNC International BPO & Domestic BPO Voice Process / Non Voice Email Chat Process for Work From Office. Urgent Hiring Customer Support Executive l Customer Service Executive l Customer Service Associate l Domestic BPO l Inbound Voice Process l Technical Support l International Voice Process l Semi Voice Process l Customer Service | Tele calling...

  • International customer support

    2 weeks ago

    Gurgaon, Haryana, India humanTech Full time

    customer support executive :blended process6 months into Chat & Voice , dom , international bpoExcellent , typing speed30K inhand , 35 K CTC- 1 years25K/hand 30K CTC- 0.6 months24*7, nightshiftNo Cab5 days , rotational shiftUG/GrdUnlimited incentivesonly noida nd nearby areas candidates prefferedshare me your cv with these details1.Full Name:-Total BPO Exp....

  • International Chat Process

    2 weeks ago

    Gurgaon, Haryana, India Wsne Consulting Full time ₹ 5,40,000 per year

    International Chat Process - Customer service Undergrad/Grad with 1 yr International Chat/Voice customer service exp can applySalary upto 4.50 LPA MIV upto 2500Cab allowances upto 4k Loc- Gurgaon24*7 Shifts5 days working

  • Customer Support Representative

    3 days ago

    Gurgaon, Haryana, India NLB Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Roles and ResponsibilitiesProvide customer support through phone calls, emails, or chats to resolve customer queries and concerns.Handle international voice process calls from clients across various countries.Work on US voice process projects with a focus on providing excellent customer service.Participate in BPO voice operations, handling international...

  • Chat Support Executive

    3 days ago

    Gurgaon, Haryana, India Travelomatrix Trip Planners Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage international chats via non-voice process* Provide timely solutions within SLA guidelines* Collaborate with cross-functional teams as needed* Maintain high customer satisfaction ratings

  • Upselling - International Chat Process || Gurgaon

    3 days ago

    Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job descriptionRoles and ResponsibilitiesProvide customer support through various channels such as calling, email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions...

  • Chat Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 2,40,000 - ₹ 4,68,000 per year

    Company: Location: Gurgaon, Sector 44Salary: 2.5 LPA 3.9 LPAWorking Days: 6 Days a WeekContact person: HR Suhani About the Role: is looking for enthusiastic and customer-focused individuals to join our Chat Support Team. As a Chat Process Executive, you will be the voice of PolicyBazaar through digital channels, assisting customers via chat, resolving...