Customer Support Executive

17 hours ago


Lucknow Uttar Pradesh, India Hirementum Full time

**Issue resolution**: Resolving customer issues in a timely and efficient manner
- **Customer relationship management**: Building and maintaining positive relationships with customers
- **Product knowledge**: Demonstrating the benefits of a product and training others on how to use it
- **Team management**: Hiring, directing, and monitoring a team of customer service representatives
- **Customer satisfaction**: Conducting surveys and tracking metrics to understand what areas of the business need improvement
- **Customer advocacy**: Advocating for customer needs when a company is developing new products or strategies

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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