Customer Support

2 days ago

Chennai Tamil Nadu, India Console express pvt led Full time

*Job Description* for a *Documentation Executive - Freight Forwarding (LCL & FCL):*

*Position:* Documentation Executive

*Industry:* Logistics & Freight Forwarding

*Experience Required:* 1-2 years (Freight Forwarding Industry)

*Job Description:*

We are seeking a detail-oriented and proactive *Documentation Executive* to manage LCL and FCL shipment execution, coordinate across departments, and ensure end-to-end operational efficiency.

*Key Responsibilities:*

1. *Shipment Execution & Coordination:*
- Handle LCL and FCL shipments from booking to final delivery at destination.
- Act as a coordinator between inbound and outbound teams.

2. *Documentation & Compliance:*
- Prepare and verify shipping documents (HBL/MBL, Invoice, Packing List, Checklist).
- Ensure documents comply with customs and regulatory requirements.

3. *Quotation & Pricing:*
- Prepare accurate quotations for both customers and overseas agents/forwarders.
- Coordinate with sales and pricing teams for rate finalization.

4. *System Handling:*
- Operate freight forwarding/logistics software efficiently.
- Ensure timely and accurate system updates for shipment milestones.

5. *Vendor & CHA Coordination:*

Liaise with CHA, transporters, and other vendors to ensure smooth movement.
- Follow up on checklist completion and compliance procedures.

6. *Reporting & Communication:*
- Maintain records of all shipments and update clients on status.
- Handle escalations and coordinate for quick resolution.
- 1-2 years of experience in freight forwarding/logistics industry.
- Strong knowledge of LCL/FCL operations, documentation, and customs process.
- Excellent communication and coordination skills.
- Proficiency in MS Office and logistics software (ERP/TMS).

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,550.96 per month

**Benefits**:

- Provident Fund

Work Location: In person

Expected Start Date: 20/08/2025

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