Loan Servicing

6 days ago

Remote, India Klaus IT Solutions Pvt Ltd Full time

Loan Servicing:

- First level checking/ scrutiny of transactions related to life cycle servicing under loans like early settlement, rescheduling, repricing, postponements, write-offs, due date changes, pay offs, reversal of transactions for products such as Personal Loans, SME Loans, Accounts and OD facilities and ensure that all transactions are processed in compliance with established operating procedures to maximize customer satisfaction.
- Ensure processes are performed end to end including screening of documentation, ADM checks, and validations as laid down in SOP/Process notes.
- Ensure effective coordination in case of system issues and liaising with various departments for issue resolution.
- Ensure posted transactions are made with appropriate supporting documents which are prepared and duly approved concerning all lending products.
- Ensuring proper re
- booking of all lending products, overdrafts, etc. in compliance with the disbursement instructions.
- Establishing authenticity of the information provided and ensuring that no case passes fraudulently.
- Checking, verification and authorization of transactions within established delivery standards, to ensure their accuracy, authenticity and compliance with operating procedures.
- Acquire thorough knowledge of processes as well as operating systems and identify trainings to perform assigned task efficiently.
- Maintain and update documents and correspondence record systematically to ensure efficient retrieval.
- Participate in UAT’s for system changes and automation.
- All enquiries/complaints (internal/external) should be attended to in time.
- Ensure processing of all activities within the agreed TAT and accuracy benchmark.

MIS / Reports / Reconciliation:

- Ensure MIS tracker are updated in timely manner and circulated to key business stake holders.
- Perform GL reconciliations and ensure NIL exceptions.
- Tracking of system issues and liaising with technology departments for issue resolution.

Overall years of experience
- 1-3 years’ experience in back-office operation with banking/financial industry.
- Strong interpersonal/analytical skills.
- Good verbal/written communication and computer operating skills.
- Good knowledge of general banking rules and regulations.

Pay: ₹250,000.00 - ₹400,000.00 per year

**Benefits**:

- Internet reimbursement
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: Remote

Application Deadline: 19/06/2025

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