Customer Onboarding Executive
1 week ago
Job Role:
- Understanding client’s queries and providing them solutions
- Provide Training and equip new customers with the videos and other training
- Follow up with new customers and help them navigate any difficulties they are
- Taking a follow-up of inactive clients
- Following Standard Operating Procedure (SOP)
- Introduce existing customers to newer and advanced features
- Working patiently and politely with clients
- Work closely with Customer Support and Sales team to onboard a new Pharmacy on the platform
- Maintaining quality of work and doing proper logging of work in HubSpotGiving quality feedback to improve customer service
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Motera, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9033071069
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