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Customer Onboarding Executive

2 weeks ago


Motera Ahmedabad Gujarat, India Equality Healthcare Pvt. Ltd. Full time

Job Role:

- Understanding client’s queries and providing them solutions
- Provide Training and equip new customers with the videos and other training
- Follow up with new customers and help them navigate any difficulties they are
- Taking a follow-up of inactive clients
- Following Standard Operating Procedure (SOP)
- Introduce existing customers to newer and advanced features
- Working patiently and politely with clients
- Work closely with Customer Support and Sales team to onboard a new Pharmacy on the platform
- Maintaining quality of work and doing proper logging of work in HubSpotGiving quality feedback to improve customer service

**Job Types**: Full-time, Permanent

Pay: Up to ₹381.00 per day

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Motera, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English, (preferred)
- Kannada (preferred)

Work Location: In person

**Speak with the employer**
+91 9033071069
Application Deadline: 13/10/2024