Associate-inside Sales

4 days ago

Mumbai Maharashtra, India AllWave AV Full time

**Position**: Associate Inside Sales
**Location**: Vashi, Mumbai
**CTC**: (Fixed) + (Variable based on sales performance)
**Reports to**: Sales Manager
**Employment Type**: Full-Time

**Position Overview**

**Key Responsibilities**
- **Lead Generation**: Identify new customer opportunities **using industry directories, LinkedIn,** and mailing lists. Make cold calls or follow up on inbound leads to create potential sales pipelines.
- **Customer Research**: Gather insights into customer business needs, revenue, and current suppliers to tailor pitches and build **personalized solutions** for each client.
- **Relationship Management**: Engage with potential clients, answering queries, assisting with purchase decisions, and making follow-up calls to maintain strong client relationships.
- **Product Demonstrations**: Conduct **remote product demos** and, on occasion, in-person demonstrations for potential clients to showcase AV/UC solutions.
- **Sales Negotiation**: Negotiate sales terms, including customized packages, discounts, and after-sales services, to close deals successfully.
- **Collaboration with Sales Team**: Direct **online leads** to field sales executives and work collaboratively to ensure alignment in client engagements and follow-ups.
- **Record Keeping**: Maintain an updated **customer database** and accurate sales records to track progress and performance.
- **Communication with Marketing**: Regularly communicate with **marketing partners** to align efforts and enhance lead generation campaigns.
- **Sales Targets**: Work towards meeting the sales goals and objectives set by leadership, ensuring quarterly and annual targets are achieved.
- **Skill Development**: Continuously work on improving **sales skills,** such as cold calling, negotiations, and pitching, to increase success rates.

**Skills & Qualifications**
- **Education**: Bachelors degree in Business, Marketing, or a related field.
- **Experience**: Minimum 2-3 years of experience in **inside sales** or **customer service,** preferably in the **technology** or **AV/UC** sector.
- **Communication**: Excellent written and verbal communication skills, with the ability to convey solutions effectively to clients.
- **Sales Ability**: Strong negotiation and persuasion skills, with a proven track record of achieving sales targets.
- **Personality**: A self-motivated individual with a **can-do attitude, high energy,** and the ability to engage clients positively.

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