Associate - Delivery Operations
2 days ago
**Job Role**:Delivery Operations
**Job Level**:Associate
**Work Location**:Gurugram
**Shift timings**:4pm - 12 am, IST
**ABOUT THE ROLE**
As an Associate of Delivery Operations, you’ll support project management within the Delivery teams and collaborate closely with Finance Operations, FP&A, AR, AP, and Resourcing. You will contribute to process improvements and help uphold the high standards of quality and reliability that our business expects.
**In this role, you will**
- Work closely with Delivery teams and Operations teams for project setup and maintenance in Workday and Excel
- Maintain communication with Delivery, Finance and FinOps teams to ensure accuracy and timeliness of system data
- Support Delivery teams in managing project financials
- Work with Delivery teams to assist with billing schedules and ensure client invoices are processed properly and in a timely manner
- Maintain strong, working product and process knowledge. Quickly master new product functionality and processes in line with evolving business needs
**Other important skills**
- Excellent written and verbal communication skills
- Experience working in multi-cultural setting
- Fluent English speaker
- Strong planning, scheduling, and organization
- Experience with Workday or similar ERP system preferable
- Working knowledge of MS Excel
- Finance acumen
**About you**
- Bachelor's degree**
- Experience working in business services or as a project manager, ideally at a consulting agency, marketing agency, or market research company
- Demonstrable experience across various teams and departments
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