Operations Associate

19 hours ago

Gurugram Haryana, India Cumin co Full time

**Job Description: Operations Associate**

**Location**: Gurgaon, India

**Experience Required**: 2-3 years

**Employment Type**: Full-time

**Experience**: 2+ years in Supply Chain/ Warehousing/ Operations

**Start Date**: Immediate

**About Cumin Co.**

At Cumin Co., we’re on a mission to redefine the modern Indian kitchen. From our enamel-coated cast iron cookware to our sustainable kitchen organisers, we design products that are healthy, beautiful, and built to last. For us, cooking is not just a routine—it's a ritual of love and connection. We craft tools that honour that belief.

**Role Overview**:
We are seeking a driven and detail-oriented **Operations Associate** to support our growing operations. You’ll be responsible for coordinating daily supply chain activities across warehousing, logistics, and vendor partnerships—ensuring timely delivery, inventory control, and excellent customer service.

**Key Responsibilities**:

- **Logistics Coordination**: Manage daily dispatches, track shipments, and ensure timely order deliveries through 3PL (Third Party Logistics) partners.
- **Vendor & Partner Management**: Coordinate with warehousing partners, logistics providers, and packaging vendors to maintain SLA compliance and seamless operations.
- **Customer Resolution Support**: Collaborate with the customer service team to resolve logistics-related issues such as delayed deliveries, lost parcels, or returns.
- **Inventory Management**: Monitor stock levels at warehouses and assist in monthly physical inventory audits and reconciliations.
- **Process Improvement**: Identify operational bottlenecks and propose data-backed solutions for better performance and cost-efficiency.
- **System Updates**: Ensure accurate system entries for order tracking, vendor billing, and dispatch records.

**Desired Skills & Qualifications**:

- 2-3 years of experience in supply chain, logistics, or warehousing (D2C or e-commerce experience preferred)
- Familiarity with 3PL coordination, order management tools, and inventory systems
- Strong communication and negotiation skills
- Problem-solving mindset with ability to work in a fast-paced startup environment
- Proficient in MS Excel / Google Sheets; exposure to ERP or OMS tools is a plus

**Perks & Benefits**:

- Opportunity to work with a purpose-driven brand.
- Remote-friendly work environment with flexible hours.
- A chance to contribute to a high-growth D2C startup.
- Be part of a warm, values-led team focused on wellness and sustainability.

Let’s make every kitchen a little warmer, one happy customer at a time.

Pay: ₹400,000.00 - ₹600,000.00 per year

**Benefits**:

- Paid sick time
- Paid time off

Work Location: In person

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