Associate- Partnership Operations

1 day ago

Gurugram Haryana, India Filo edTech Full time

**Job Overview**

We are looking for an **Operations Associate** who can work as a client centric strategist for providing operational support to company’s partnership activities and efforts.

**Responsibilities**
- Ensure identification and onboarding of students from the given partner project.
- Building rapport with students; listening to and understanding their concerns related to the product, and reporting on the trends.
- Working with both internal and external stakeholders to ensure successful delivery on projects.
- Initiate and manage outbound calls to clients.
- Build and maintain strong relationships with clients.
- Address and resolve client inquiries promptly.
- Maintain accurate records in our CRM system.
- Inform clients about new products and updates.

**Qualifications**

Graduation/ Post Graduation

**Requirements**:

- Should be available in the office (Mandatory requirement).
- Excellent command in writing, reading and spoken English
- Minimum 1 year experience
- Excellent active listening and communication skills.
- Basic computer knowledge. Experience with excel/google sheets is a plus.
- Strong analytical and organisational skills. Ability to work independently in a fast paced environment.

Pay: ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Can you join immediately?

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person

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