Operations Associate

4 days ago

Gurugram Haryana, India GlobalXperts Technology Full time

**Job Title: Operations Associate**

**Experience**: 0-4 Years (freshers are also welcome)
**Location**: Gurugram (Work from Office)
**Notice Period**: Immediate Joiners Preferred

**Role Overview**

**Key Responsibilities**
- Provide operational support across departments, ensuring timely and efficient execution of tasks.
- Must have good experince in handling global IT clients and Vendors.
- Assist senior team members in project tracking and deliverables.
- Support the sales team by preparing quotations, tracking orders, and managing relevant documentation.
- Coordinate with vendors and suppliers for quotations, purchase orders, and agreements.
- Strong documentation skills using various tools.
- Maintain and organize client documentation such as contracts, quotations, purchase/sales records, etc.
- Communicate with vendors and OEMs regarding pricing, timelines, and product/service availability.
- Draft and respond to business correspondence professionally; ensure follow-up on open tasks.
- Manage and maintain financial data including entry, reconciliation, and invoice follow-ups.
- Graduate/Postgraduate in operations or support roles.
- Willing to work in rotational shifts if required.
- Strong verbal and written communication skills.
- Good negotiation and vendor management skills.
- Proficient in Microsoft Excel and general documentation.
- Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.

Pay: ₹250,000.00 - ₹400,000.00 per year

Application Question(s):

- Please rate your English communication skills out of 10 (1 is lowest and 10 is highest)
- Expected CTC ?
- In how many days you can join if get shortlisted ?
- What is your detailed present location?
- Have you read the job description and comfortable to work on defined roles ?
- Comfortable to work completely from Gurugram office ?
- Sine this is a operational role, we might need you to work in rotational shift as well, are you ok with it ?
- Total years of experience in Operations / Service delivery management or similar in IT industry ?
- Have you handled the International IT customers in terms of Operations or Service delivery ?
- Please mention the IT technologies you are aware of ?
- Total years of experience you have in customer documentations (Quotations, Sales-Purchase order etc.)?
- Current CTC ? (If applicable)

Work Location: In person

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