Sales Coordinator

6 days ago

Bow Barracks Kolkata West Bengal, India A. K. Trading Paper Private Limited Full time

_**ONLY FEMALE CANDIDATES NEED TO APPLY**_

A Tele Sales Coordinator in the paper and paperboard industry in 2025 will be responsible for making outbound calls to potential clients, providing information about the company's products (paper and paperboard), handling inbound inquiries, and coordinating sales efforts. This role requires strong communication, sales, and customer service skills.

Here's a more detailed breakdown:

- **Responsibilities**:_
- **Outbound Calling**:
Making a high volume of calls to potential customers to introduce products and services, generate leads, and build relationships.
- **Inbound Handling**:
Answering incoming calls from customers, addressing inquiries, providing information about products (paper and paperboard), pricing, and resolving any issues or complaints.
- **Sales Support**:
Assisting the sales team by scheduling appointments, preparing quotes, and following up on leads.
- **Customer Relationship Management**:
Maintaining accurate customer records, updating information in the CRM system, and ensuring customer satisfaction.
- **Product Knowledge**:

- **Lead Generation and Qualification**:
Identifying and qualifying potential leads through effective communication and questioning techniques.
- **Meeting Sales Targets**:
Working towards achieving individual and team sales targets by converting leads into sales.
- **Reporting**:
Maintaining records of calls, leads, and sales activity, and providing regular reports to the sales manager.
- **Skills and Qualifications**:_
- **Excellent Communication Skills**: Strong verbal and written communication skills are essential for engaging with customers effectively.
- **Persuasive and Influencing Skills**: The ability to persuade customers, handle objections, and close sales.
- **Customer Service Orientation**: A focus on providing excellent customer service and building positive relationships.
- **Sales Skills**: Knowledge of sales techniques, lead generation, and closing strategies.
- **CRM Proficiency**: Familiarity with CRM systems for managing customer data and interactions.
- **Time Management and Organization**: Ability to manage a high volume of calls, prioritize tasks, and meet deadlines.
- **Adaptability and Resilience**: The ability to adapt to different customer personalities, handle rejections, and maintain a positive attitude.

In the context of the paper and paperboard industry, the Tele Sales Coordinator will need to be knowledgeable about:

- Different types of paper and paperboard (e.g., corrugated, kraft, specialty papers).
- Printing and packaging requirements related to paper and paperboard.
- Industry trends and regulations.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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