IT Support Executive

3 days ago

Noida Uttar Pradesh, India Lord Mahavira servies Ind Pvt Ltd Full time

Key Responsibilities:

- Provide Level 1 support for desktops, laptops, VoIP phones (including IP

phones), and network devices.
- Perform OS installation, updates, patching, and basic configuration.
- Configure and troubleshoot IP-based devices such as printers, surveillance cameras, and

VoIP systems.
- Basic network configuration, including IP addressing, subnetting, VLANs, and Wi-Fi.
- Monitor and support LAN/WAN infrastructure and escalate complex issues to senior

engineers.
- Assist with Active Directory user management - password resets, account creation,

permissions.
- Provide hands-on support for office hardware including printers, projectors, docking

stations, routers/switches.
- Maintain asset inventory and documentation of IT systems and support activities.
- Support server room activities including racking, cabling, and routine hardware checks.
- Coordinate with vendors for warranty support or hardware replacements.
- Maintain antivirus and endpoint security systems across devices.
- CCTV/IP camera setup, monitoring, and basic troubleshooting.
- Learn and support backup and restore operations for user data.

Required Skills and Knowledge:

- Basic knowledge of IP addressing, DHCP, DNS, and network troubleshooting.
- Familiarity with VLANs, switches, and routers (basic configuration).
- Hands-on experience with Windows 10/11 (Linux will be a plus).
- Knowledge of cabling standards and RJ45 connector.
- Basic understanding of Windows Server 2016/2019/2022 (Linux will be a

plus).
- Understand and troubleshoot using the OSI Model layers (e.g., physical layer, network

layer).
- Understanding of OSI layers and their role in networking.
- Experience in installing/configuring desktops, laptops, and peripherals.
- Awareness of IT security best practices (e.g., antivirus, patching).
- Knowledge of routing protocols (Static and Dynamic such as RIP, OSPF, EIGRP);
having these skills will be a plus.

**Job Types**: Full-time, Permanent

Pay: ₹10,014.72 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Shift:

- Day shift

Work Location: In person

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