Customer Service Representative

2 days ago


Andheri Mumbai Maharashtra, India Shott Amusement limited Full time

**Job Title**: Customer Service Representative (CSR)

**Location**: Andheri / Goregaon

**Employment Type**:

- **Full-time** | Permanent | Fresher
- **Part-time** (5-7 hours): ₹5,000 - ₹7,000 per month

**Salary (Full-time)**:

- ₹14,600 for Freshers

**Eligibility**
- Minimum qualification: 10th / 12th Pass or Graduate

**Key Responsibilities**
- Assist customers and provide excellent service
- Explain and demonstrate games to customers
- Handle cashiering and billing processes

**Working Hours**
- **Full-time**: 9-hour shifts per day
- 1 weekly day off
- Public holidays and weekends are working days

**Shift Timings**

**Female (Rotational)**:

- 10:00 AM - 7:00 PM
- 11:00 AM - 8:00 PM
- 12:00 PM - 9:00 PM
- 1:00 PM - 10:00 PM

**Male (Rotational)**:

- 1:00 PM - 10:00 PM
- 2:00 PM - 11:00 PM
- 3:00 PM - 12:00 AM
- 4:00 PM - 1:00 AM

**Note**: Must be available for all shifts during the first 15 days of joining.

**Benefits (Post Probation)**
- Incentives
- 24 days paid leave per year
- Double pay on public holidays
- General and COVID-19 Mediclaim coverage
- Child education benefit

**Requirements**:

- Must follow grooming and uniform standards
- Comfortable with rotational shifts and standing work

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: Up to ₹15,000.00 per month

Expected hours: 7 per week

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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