Customer Service Support Representative I

3 days ago

Bengaluru Karnataka, India Groupon Full time

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships--resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let’s get into the details.

You’ll spend time on the following:

- Resolve customer issues in a timely and consistent manner
- Manage time and productivity to meet daily individual and team ticket targets
- Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high-volume, transactional environment
- Strong written and verbal communication skills

We’re excited about you if you have:

- Manages time and productivity to meet daily individual and team ticket targets
- Stay current with knowledge of the internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high-volume, transactional environment
- Strong written and verbal communication skills Experience in e-commerce or back office environment will be an added advantage
- Comfort in a computer-based role for up to 8 hours a day. Ability to work in any shift based on business needs.
- Minimum Experience: 1+ Years of Experience.
- Graduation is Mandatory (must have all the relevant docs & Provisional certificate)
- Willing to work in Rotational shifts - Night Shifts / US Shifts.
- Beware of Fraudulent Offers_
- to verify the job opening. All our genuine job openings are posted on the official Groupon careers website._

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace
- You can also find out more about us in the

latest Groupon news

as well as learning about our

DEI approach
- If all of this sounds like something that’s a great fit for you, and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at

.

  • Customer Service Representative I

    2 weeks ago

    Bengaluru, Karnataka, India Mouser Electronics Full time

    **Title: Customer Service Representative I** **Location: India** The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives. **ACCOUNTABILITIES & ESSENTIAL...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India Mouser Electronics Full time

    Provides optimal customer experience, exhibiting Mouser values to each customer. - Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services. - Determines customer expectations and provides options to meet...

  • Operations Support Representative I

    2 days ago

    Bengaluru, Karnataka, India Mouser Electronics Full time

    **Job Title: Operations Support Representative I** **Location: India** **SCOPE**: The Operations Support Representative is responsible for supporting department objectives. This is accomplished through precise, accurate and prompt completion of job duties. **ACCOUNTABILITIES**: - Accurately and efficiently analyze the customer data and categorize them as...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India ResultsCX Full time

    **Description** **Work onsite in our Bengaluru office!** Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a...

  • Service Support Representative I

    1 week ago

    Bengaluru, India Mouser Electronics Full time

    **JOB DESCRIPTION** **Title**:Service Support Representative I **Location**: India The Service Support Representative is responsible for providing service excellence to customers by processing orders, quotes, inquiries and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service...

  • Customer Service Representative

    5 days ago

    Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Support Representative

    3 days ago

    Bengaluru, Karnataka, India ResultsCX Full time

    **Description** **Work onsite in our Bengaluru office!** Are you looking for a rewarding, exciting, and challenging career in Customer Service? At ResultsCX, we will invest in you and in your journey to achieve greater. We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a...

  • Quote Representative I

    2 days ago

    Bengaluru, Karnataka, India Mouser Electronics Full time

    **JOB DESCRIPTION** **Title**: Quote Representative I **Location**: India Quote Representative will use all available resources and good judgment to provide resale pricing and lead-time for quotes to Mouser customers in a timely manner and will also be accountable for the on-time completion of customer BOM quotes. Quote Representative will be responsible for...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India ResultsCX Full time US$ 40,000 - US$ 80,000 per year

    We are seeking aPatient Support Service Representative(Voice)to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.What job duties can I expect to perform as a Customer Support Representative?Handle inbound...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, India ResultsCX Full time

    We are seeking a Patient Support Service Representative  (Voice)  to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as a Customer Support Representative? Handle...