Customer Support Representative
1 day ago
We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as a Customer Support Representative? Handle inbound and outbound calls related to healthcare services. Service customers seeking support with their monthly healthy benefit package. This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements. Customers will seek help with replacement cards, balance checks, and contact information updates. Successful associates can distinguish varying levels of customer complexity & communicate effectively. Ensure compliance with HIPAA and other healthcare regulations. Resolve customer queries efficiently while maintaining professionalism. Maintain records of patient interactions and escalate complex cases when needed. What requirements must I meet to join the team? Bachelor's degree in any field Strong verbal and written communication skills. Ability to handle customer inquiries with empathy and professionalism. Basic knowledge of healthcare processes and medical terminologies (preferred). Problem-solving and multitasking abilities. Cognitive and Behavioral Assessment: Traitify – Medium or High Language Proficiency: Emmersion – B1 CEFR score Typing Test: 25 WPM at 95% accuracy Familiarity with CRM software or call center tools (a plus). About ResultsCX ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients. Results-CX
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Customer Support Representative
5 days ago
Bengaluru, India Bifold Dynamix Full time**Job Title**: Customer Support Representative **Location**: Marathahalli, Bangalore **Job Type**: Full-time, Office-based **Salary**:INR 25,000 CTC We are currently hiring experienced and skilled individuals for the position of Customer Support Representative at our office in Marathahalli, Bangalore. As a Customer Support Representative, your primary...
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Customer Support Representative
5 days ago
Bengaluru, Karnataka, India ENHANCE PLUS CONSULTANT Full timeJob Title: Customer Support Representative Location: Bangalore work from office Industry: Customer Service/ International voice We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for our customers, providing timely and...
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Customer Support Representative
4 days ago
Bengaluru, India RegisterKaro Full timeJob Title: Customer Support Representative Location: Bangalore Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Support Representative
4 days ago
Bengaluru, India RegisterKaro Full timeJob Title: Customer Support Representative Location: Bangalore Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Support Representative
4 days ago
Bengaluru, India RegisterKaro Full timeJob Title: Customer Support Representative Location: Bangalore Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Support Representative
2 weeks ago
Bengaluru, India DelphicJobs Full timeJob Title: Customer Support Representative Department: Customer Support Job Title: Customer Support Representative Department: Customer Support Reports To: Customer Support Manager Summary: **Responsibilities**: Resolve customer issues in a timely and efficient manner. Build and maintain positive relationships with customers. Gather and analyze...
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Customer Support Representative
2 days ago
Bengaluru, India RegisterKaro Full timeJob Title: Customer Support RepresentativeLocation: BangaloreExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Support Representative
1 day ago
Bengaluru, India RegisterKaro Full timeJob Title: Customer Support RepresentativeLocation: BangaloreExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Support Representative
7 days ago
Bengaluru, Karnataka, India CORESTRAT LABS PRIVATE LIMITED Full time**Job Title**: Customer Support Representative **Location**: [BANGALORE) **Job Type**: [Full-time] **Job description** **About the Role**:The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevels suite of software features. A qualified Customer Support Representative possesses the...
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Customer Support Representative
4 days ago
Bengaluru, Karnataka, India RegisterKaro Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title:Customer Support RepresentativeLocation:BangaloreExperience:0–2 yearsJob Type:Full-timeAbout the Role:We are looking for a motivated and empatheticCustomer Support Representativeto join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal candidate...
